Fruition Wedding Planners (FWP) is a company which helps to organize successful wedding events for their clients. FWP provides guidance and helps clients in the decision making and planning processes associated with the many aspects of organizing a wedding. Currently, FWP has consultants which meet with their customer base, which represents both clients and vendors alike. These consultants are offering their services as advisers and communicators acting as a middle-man between both parties. Currently, the consultants leverage face to face meetings as well as phone calls and emails as a form of immediate communication with the customers. Custom software solutions are being used to support the consultants, in the form of a case management system which offers minimal support for tracking and managing each client's wedding event.
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